LabTech Plugin: Red Flag
Posted on January 18, 2016
The red flag feature in ConnectWise seems to be a great way to relay client level information to engineers without them having to hunt it down or remember it. But this feature is missing from LabTech – until now. This plugin will allow you to have client, location and computer level information show up any time you open up the computer window. And if the computer is an exception, you can set it to ignore the client/location level flags. As soon as you open the window, you’re prompted with the information, and it’s also readily available by clicking the red flag next to the computer name in the Welcome tab. It’s easy to update the flags and make sure everyone is aware of important pieces of information when working on a computer.
Feature request update: As requested by a user, you can now allow users to edit the flag based on their user class. Add the class ‘RedFlag Editor’ to their permissions and they’ll be able to edit the client, location and computer specific flag. Note that this does require you to update first via the plugin installer.
Also new: Bulk flag viewer/editor!