Posted on September 12, 2019
HP recently took their warranty API offline “temporarily” and it has remained down. The stated goal was to update to a newer version, but that hasn’t happened yet. Unfortunately lookups for HP are unavailable until they bring the API service back online. As soon as it’s back up, another post will be made indicating this. […]
Posted on April 24, 2019
Some authentication issues in CWC caused this plugin to not function for sending any commands to computers. However, the plugin has been updated to work around this issue and function properly. It does of course work for older CWC releases as well! If you’ve already installed the plugin, you can manually update or wait […]
Posted on September 20, 2018
If you’ve used the SpeedTest plugin in the past, you likely know that the results can vary pretty wildly. This is due to the use of a third party command line tool that has been used to perform the speed test. The plugin has just stored the results and reported on that. This is no […]
Posted on August 27, 2018
In the excitement of getting the feature available, I forgot that not everyone knows how to set up asset sync properly. So, here’s a quick tutorial on how to sync the warranty information from Autoamte to your PSA. Go to Dashboard\Config\Integrations\Warranty Looker Upper and check the box to “Copy Warranty Data To Computers Table”. […]
Posted on August 20, 2018
There have been a bunch of changes for Warranty Looker Upper over the last few weeks, and now there’s a couple more. ESX hosts are now checked. This will cover the same manufacturers as other computers – HP, Dell, Lenovo, IBM, Toshiba, and Fujitsu. This does require the Virtualization Manager plugin, and the plugin needs […]
Posted on August 18, 2018
There have been a number of changes with WarrantyLookerUpper over the last few weeks. As of today, the plugin is at version 1.35. There was an issue in the past with automatic updates not working. So if you’re seeing the plugin below that, please take a minute to update via the Plugin Installer so that you can […]
Posted on August 16, 2018
A recent number of requests have come through to be able to sync warranty information from Automate to Manage by having the warranty information stored in the computers table for warrantyend and assetdate. These fields are sometimes used by other warranty checking methods. WLU is not able to do this as well. To enable it, […]
Posted on July 18, 2018
Based on some requests, I’ve created a report to be used for showing clients level warranty information. The report will show the physical assets for the client and list all physical computers and the warranty status, if available. It also highlights them as red or green so you can very easily determine warranty status. Here’s […]
Posted on July 7, 2018
I’ve received a number of emails over the last couple of days with people wanting to confirm that WLU works with Automate 12. I can confirm that it absolutely does. All warranty lookups that work with LT11/10.5 – Dell, Lenovo, IBM, HP, Toshiba, and Fujitsu – also work with 12. Thanks for the continued support […]
Posted on January 9, 2018
If you’re using the SpeedTest plugin with LT11 or LT12, you may notice this error message when closing the computer window. Thanks to Chris C. for letting me know, I’ve got that fixed. Please update with the plugin installer or wait for the automatic update overnight and you should no longer see that message. Thanks, […]