Warranty Looker Upper – Update for Dell warranties
Posted on February 4, 2016
We received some reports of Dell warranties being incorrectly reported – WLU was showing the Software Delivery Date warranty for certain models rather than the Next Business Day expiration date. We have corrected this issue and all future lookups will be correct. Lookups will be automatically updated for you within 30 days, but you have some options to make that happen sooner:
-Open up the computer with the incorrect warranty and refresh it from the Warranty Looker Upper tab
-Run this MySQL command. This will delete all warranty lookups for Dell computers. The next time a lookup runs, it will retrieve the correct date.
DELETE FROM plugin_sd_warranty_looker_upper_lookups WHERE computerid IN (SELECT computerid FROM computers WHERE biosmfg LIKE 'dell')
We do apologize to those affected by this issue but are thankful for the opportunity to fix it for you!