Posted on December 22, 2014
This dashboard (available from the View menu within LT), will allow you to see the statistics that are important. Additionally, you can add custom SQL queries to get additional statistics, and they are available dynamically without making any changes to the plug-in. Clicking any of the values will allow you to see the agents/tickets/alerts that make […]
Posted on December 19, 2014
NOTE: This plugin has received lots of updates and is in version 2.x. Check it out here! This plugin uses a script (which you can schedule to run regularly on any groups/devices you want it to) to get a SpeedTest result and presents the data in a new tab for each agent/client. The tab […]
Posted on December 19, 2014
This plugin will allow additional information gathering and actions to be taken to correct printer issues without interrupting the user. With it, you can: Get the list of current printers See their current status in Windows (idle, error) See the cause of errors – Offline, low paper, low ink, out of paper Purge print jobs […]
Posted on December 19, 2014
I’ve created a plugin to help with malware detection and removal without interrupting the user. Upon installing the script, needed sql tables and permissions should get set, so only the DLL is included. The plugin allows you to: – Run a free HMP scan (no licensing needed) – View the current and past results – […]